Everything you need to know about getting outside, earning points, and making the most of your roams.
New to WeRoam? Here's the quick version — then dive into the questions below.
Getting started, points, markers, challenges and the essentials.
WeRoam is an app that turns your everyday journeys into points, levels and positive impact. Whether you're walking to the shops, riding to work, or heading out for a weekend wander, WeRoam helps you log your movement and be part of a more active, greener local community.
WeRoam focuses on real, everyday movement — walking, wheeling (wheelchairs, pushchairs, mobility aids), and cycling. It's designed to encourage you to leave the car at home and undertake everyday journeys by foot or wheel.
No. You can use WeRoam just with your smartphone. If you do have a wearable (like a smartwatch or fitness tracker), you can connect it to make tracking easier — but it's completely optional.
WeRoam uses the record feature in the app along with your phone's GPS (and wearables, if connected) to record when you walk, wheel, or ride. You're always in control of what you track.
Roam Points are earned for moving. You collect them by logging journeys, exploring your local area, collecting WeRoam markers, and taking part in challenges. Points help you level up and celebrate your progress.
10 points per minute of activity · 10 points per day you're active for 30+ mins · 30 points per minute for recorded commutes (walk, cycle, wheel to school, work or shops) · 300 points for entering a challenge · 1,000 points for completing a challenge · Variable points for Roam Markers
Yes! To start a roam and collect points, press Start. If you have a connected wearable, just track your activity as normal.
If you're using the in-app record feature, start your roam first and then navigate to the Record page. Once recording begins you won't be able to go back to the roaming page until you finish. For both options, you can pocket your phone and stop roaming to end your session.
Yes — recording tracks your time, distance, and speed. If you close and reopen the app mid-activity, wait a few seconds for GPS to re-register. Once it does, distance and speed will appear and you can press Finish to save your activity.
Tap your profile picture (top right of the app). You'll find My Progress, My Rewards, and My Profile. You can view your overall level and check any rewards available to redeem.
Challenges are short (weekly) or longer (monthly) achievable goals — like hitting a certain number of active minutes over a set time. They're inclusive, low-pressure, and motivating rather than competitive. Some are local, some seasonal, and some are just for fun.
WeRoam has over 60 levels to unlock. Check your progress by tapping your profile picture. When you unlock a new level, you'll receive an email notification. Some levels also have rewards to redeem.
1. Tap Find Group (bottom right circle)
2. Select WeRoam Global
3. Tap Nearby Groups
4. Press the + Circle (bottom right)
5. Add your group details and create
Only if you want it to be. WeRoam is built around personal progress and community impact, not leaderboards or pressure. You can enjoy it solo or alongside others.
Yes, WeRoam is completely free to download and use. The core app is always free.
WeRoam is designed to be lightweight and efficient. GPS will use some battery (as with any tracking app), but it's optimised for everyday use rather than long, intensive sessions.
Yes. WeRoam only collects data needed to run the app, your personal data is never sold, and location data is used to power tracking and markers — not to track you. See our Privacy Policy for full details.
WeRoam is for everyone over 18, any fitness level or ability. It's especially designed for people who want to move a bit more, make greener travel choices, and feel more connected to their local area. Every journey counts.
WeRoam is launching locally first, with pilots in selected areas of Kent. New towns and regions will be added over time — your roaming helps shape where we go next.
By encouraging short journeys on foot, by wheel, or by bike, WeRoam helps reduce car dependency, cut emissions, and support cleaner, healthier communities. Small journeys add up to big change.
1. Download the WeRoam app
2. Create your account
3. Start roaming — walk, wheel, or ride
4. Collect points, markers, and levels as you go
No pressure. Just movement.
We'd love to hear from you. Use the in-app support feature or contact us through our website. WeRoam is built with its community, not just for it.
WeRoam isn't a passive step counter — it's a gamified experience. You open the app, find Roam Markers on the map, and earn points for your activities. Walks and rides recorded in connected apps like Strava are imported automatically, so you don't need to keep WeRoam open while you're out.
Search for “WeRoam” on the App Store (iOS) or Google Play (Android), or visit weroamapp.com.
We'd love to have you on board. Complete the reward partner form at weroamapp.com/partners. Rewards can be anything easy for users to redeem — a discount, a 2-for-1 offer, or a free item. We'll be in touch once you've submitted.
Linking wearables and activity apps like Apple Health and Strava.
Apple Watch syncs automatically through Apple Health — there's no direct connection needed. When you first open WeRoam, an Apple Health permissions prompt should appear. Accept it and your activity will start flowing in.
To check it's working: open Apple Health > Profile > Settings > Apps — WeRoam should be listed. If the prompt never appeared, try closing and reopening the app a few times, or connect via Strava instead.
WeRoam doesn't currently have a direct connection with Samsung watches or Samsung Health. The best option for Android users is Strava (free account). Once linked, walks and activities tracked in Strava appear in WeRoam automatically.
Not currently. Google is in the process of retiring Google Fit and merging it into Google Health Connect, which is still in testing. We'll add support once that transition is stable. In the meantime, Strava is the recommended connection for Android users.
Open Connections in the app and select Strava. One important thing: Strava doesn't support signing in with Google when connecting through a third-party app — that only works on the Strava website. When prompted, sign into Strava using your email and password instead.
The points of interest you collect out in the real world.
Roam Markers are real-world points of interest placed across Kent. Find them on the map, tap to collect them, and earn points. They come in three tiers — Bronze, Silver and Gold — each worth different points (see the next question for how each one works).
There are three tiers:
Gold Markers are surprise events — there are no push notifications or advance announcements. Open the map in the app and check regularly, especially at weekends during the challenge period. When one appears near you, tap it to collect your points and unlock any reward.
Please get in touch and let us know the name or location of the marker, ideally with a screenshot showing where it appears on your map. We review all reports and remove or reposition markers that are incorrectly placed.
We regularly review markers and remove anything that shouldn't be there. If you spot something that looks wrong, please send us a screenshot and we'll check it against our database. It may be a display glitch or a marker placed in error.
How our challenges work — joining, leaving and why they appear automatically.
Good news — you don't have to hunt for challenges any more. You're now added to all our open challenges automatically, so they'll just appear in your account ready to go. If there's one you'd rather not take part in, you can leave it at any time using the Leave button.
Just confirm your email address. When you register, we send a confirmation email with a link — once you click that, you'll be joined to all the open challenges. If you've been with us a while and already confirmed your email, you're all set and will be added automatically.
Nothing's wrong. It can take a few minutes for everything to appear after you confirm. Give it a moment, then pull down to refresh and they should show up.
When a brand-new challenge goes live, it takes a few minutes for everyone to be added and appear on the leaderboard. Wait a few minutes, then pull to refresh — it'll appear shortly.
The most likely reason is that your email address hasn't been confirmed yet. Check your inbox (and your spam folder) for our confirmation email and click the link. Once you've confirmed, you'll be joined to the open challenges within a few minutes.
Absolutely. Just tap the Leave button on any challenge you don't want to take part in. It's entirely up to you which ones you join in with.
Yes, easily. Just tap the Join button on that challenge and you'll be back in.
Only our open challenges, which everyone can take part in. Special challenges — like invite-only, premium, beta or private ones — still need to be joined manually, just as before.
Not at all — that's meant to happen. We keep your past challenges so you can always look back and see how you did.
Sorry about that. Get in touch with us and we'll take a look — there's no need to re-register or change anything on your account.
Not on its own. Starting a roam and collecting marker points doesn't create a tracked activity, so roaming time or distance alone won't be added to your challenges. To make it count, you need to be actively tracking an activity — a walk, wheel or cycle — while you roam.
Our six-week county-wide challenge, 25 July – 31 August 2026.
It's a six-week county-wide challenge running 25 July – 31 August 2026. Together, participants walk the entire King Charles III England Coast Path — around 200 miles from Gravesend to Camber Sands. Every walk or wheel you log in the app contributes to the collective total.
Anyone with the WeRoam app. The challenge is open to walkers and wheelchair users. Cycling isn't included in this particular challenge.
Yes — prize draws take place on 8 August, 22 August, and 31 August 2026. Keep an eye on our social channels for prize announcements.
When you find the Gold Marker in the app, an unlock screen will appear. Show this to a member of staff at the pub to claim your free tea or coffee. Terms and conditions apply — the offer is only available at participating Shepherd Neame managed houses during the challenge period.
Fixes for maps, location, syncing and anything that's not working as it should.
Try these steps in order — most map and location problems are fixed by one of the first few.
Still stuck? Use the in-app support feature or get in touch and we'll help.
If you type into a text box or comment box and nothing appears, this is a phone issue rather than the app itself — usually your keyboard or messaging service needs a refresh. Try these steps in order:
The steps above are for Android. On an iPhone, restart your phone, then check for updates under Settings → General → Software Update and in the App Store.
Still stuck? Use the in-app support feature or get in touch and we'll help.
Get in touch and we'll get back to you as soon as possible.
Contact usOr download the app now: